How the Jelly & Ducky Digital Adoption Certificate Works
Learn how to personalize, sign and download a digital Jelly & Ducky Certificate of Adoption after an eligible plush order.
Quick answer
The short version
The landing-page adoption flow lets you claim an eligible certificate using your order number and checkout email, enter the plush's name, adopter's name and adoption date, add a signature, then download a printable PDF.
What the certificate adds
The digital Certificate of Adoption is a keepsake for a Jelly & Ducky plush. It is designed to connect the new companion with the adopter and the date of the adoption, and can be personalized and signed on screen.
The landing page describes a first certificate as free with a plush adoption, with extra certificates available separately. Check the cart before paying: it shows whether a certificate has been added and the discount applied to that order.
Claim and personalize it
After ordering, open the certificate claim page and enter the order number and the email address used at checkout. The order details are used to locate the certificate associated with the purchase.
Enter the plush's adopted name, the adopter's name and the adoption date. Add the signature in the signing area, review the finished certificate, and download the PDF when it looks right.
Keep a copy to print or share
The downloaded PDF is a digital keepsake you can save, print or share with the recipient. If the order cannot be found, double-check the order number and checkout email before contacting support.
For the exact eligibility and checkout details on a new order, review the product page and cart at the time of purchase. The cart is the final place to confirm the certificate and its price before checkout.
From the official shop
Explore the products
Common questions
- What information do I need to claim a certificate?
- Use the order number and the same email address entered at checkout.
- Can I sign and download the certificate?
- Yes. The claim flow lets you enter the adopter and plush names, set the adoption date, sign on screen and download a PDF.
For the latest product and parent information, check the official Parents Guide or contact the Jelly & Ducky team.